★★★★★
"The team turned up on time, did exactly what was discussed and the place looked great. Will book again."
Sarah , Glen Waverley
Need the cleaning done by a certain date? Tell us upfront and we'll confirm what's possible.
★★★★★
5-star Google rating
Residential | Commercial | End-of-Lease Cleaning | Melbourne's East, South East & Peninsula
A Proper Clean Without the No-Shows, Missed Corners or Surprise Costs
Clear scope. Fixed quote. On-time service.
Vetted cleaners, clear communication, and free fix-ups if something we agreed to clean isn't right.
Answer 3 Quick Questions and Get Your Fixed Cleaning Quote
Tell us what needs cleaning, what sort of job it is and when you need it done.
No long forms. Just tap the answers that fit.
Question 1 of 3
What do you need cleaned?
Fully insured. Vetted cleaners. Police clearance checks. Fixed quotes with no hidden extras.
7 Years
Cleaning experience
5-Star
Google rating
3 Core Services
Residential, commercial and end-of-lease cleaning
★★★★★
"Finally a cleaner who communicates properly. Quote was clear, no surprises, and the floors actually got cleaned."
Mark , Mount Eliza
★★★★★
"We use Urban and Shine for our office. Reliable, insured and easy to deal with. Makes my job easier."
Priya , Camberwell
Hiring a Cleaner Shouldn't Become Another Job to Manage
You book someone because you want the cleaning taken care of. Then they run late. Or don't show. Someone different arrives and you have to explain everything again.
The cleaner leaves and you start noticing it. Dust in the corners. A shower screen that hasn't been finished properly. Floors that still look dirty. Areas you mentioned getting missed.
For businesses, it can be greasy restaurant floors, dirty toilets, dusty gym areas or customers commenting on cleanliness.
Then comes the frustrating part. You paid someone to do the cleaning, and now you're doing it yourself anyway.
If every visit means chasing cleaners, checking their work and wondering what the final bill will be, the cleaning hasn't really been taken off your plate.
Before and After
See the difference a proper clean makes.
Before
After
That's Why Urban and Shine Makes the Job Clear Before the Cleaning Starts
We begin by working out what needs cleaning, what matters to you and any special requirements. Then we agree on the scope.
You get a fixed quote with no hidden extras. Your booking is confirmed. The cleaning is carried out to the agreed requirements.
Where possible, we check the work and get your feedback before the job is considered done.
For recurring cleaning, we use the same team where possible, so you're not constantly explaining how the place needs to be handled.
If something included in the agreed clean hasn't been done properly, we come back and fix it free of charge.
You hand over the cleaning. We take responsibility for it.
Getting the Cleaning Sorted Is Simple
01
Tell Us What Needs Cleaning
Answer the quick questions and give us your contact details. We'll work out the location, access, cleaning requirements and any special requests.
02
Get Your Fixed Quote
We agree on the scope before work starts, so you know what is being cleaned and what you're paying. No hidden extras.
03
We Clean and Check the Job
We complete the agreed work and get your feedback where possible. If agreed work isn't done properly, we'll fix it free of charge.
Built Around the Things Customers Actually Care About
Clear Consultation Before the Job
We talk through what needs cleaning before the booking.
Which means you don't have to hope the cleaner understands what you meant once they arrive.
Fixed Quote
The scope and price are agreed before work begins.
Which means you know what you're paying without wondering what extra charges might appear later.
Vetted Cleaners and Police Clearance Checks
The people entering the property are screened.
Which means you can feel more comfortable about who is working around your home, staff, customers and belongings.
Same Team Where Possible
For recurring cleaning, we aim to keep things consistent.
Which means there is less repeating the same instructions every time somebody new walks through the door.
Quality Products and Proper Equipment
We arrive prepared for the work that has been agreed.
Which means you're not paying someone who turns up without what they need to do the job properly.
Regular Quality Checks
The job isn't treated as finished simply because the cleaner has packed up.
Which means there is another layer of accountability around the standard of the work.
Clear Communication
You can contact us about the job rather than wondering what is happening.
Which means there is less chasing and fewer crossed wires.
Fully Insured
Urban and Shine operates as a fully insured cleaning service.
Which means you're dealing with a proper business rather than taking a chance on an unknown operator.
Free Fix-Ups
If agreed work hasn't been completed properly, we'll come back and fix it free of charge.
Which means you don't get left quietly correcting work you already paid someone else to do.
Imagine Not Having the Cleaning Sitting in the Back of Your Mind
At home, you walk in and the place feels clean, calm and under control. The weekend isn't automatically another cleaning shift. There's less arguing over who has to deal with what.
At work, staff can get on with their jobs and customers walk into a place that looks properly cared for.
You don't need to keep checking whether the cleaner turned up. You don't need to keep repeating instructions.
The responsibility has been handed over. And it stays off your list.
Urban and Shine vs the Cleaning Problems Customers Are Sick Of
Urban and Shine
The Usual Frustrations
Fixed quote before work starts
Extra costs appearing later
Confirmed booking
No-shows or late cancellations
Clear requirements before the clean
Cleaner arrives without understanding the job
Same team where possible
Having to repeat instructions to someone new
Regular quality checks
Missed areas going unnoticed
Clear communication
Chasing someone for answers
Vetted cleaners with police clearance checks
Uncertainty about who is entering the property
Free fix-ups on agreed work that isn't done properly
Customer ends up finishing the job themselves
Someone takes responsibility for the clean
Nobody wants to own the problem
Cleaning Is Easy to Promise. Reliability Is Harder.
Urban and Shine brings 7 years of cleaning experience to residential, commercial and end-of-lease work.
The approach is straightforward. Listen to what the customer needs. Be clear about the job. Agree on the price. Turn up. Do the work properly. Check the result. Take responsibility if something isn't right.
Urban and Shine is fully insured, and cleaners are vetted with police clearance checks.
For recurring work, we use the same team where possible because customers shouldn't have to explain the same requirements every visit.
Recent Work
A selection of recent residential, commercial and end-of-lease cleaning jobs from across Melbourne's east, south east and the Mornington Peninsula.
Cleaning Across Melbourne's East, South East and the Peninsula
Urban and Shine provides cleaning across Melbourne's eastern suburbs, south eastern suburbs and the Mornington Peninsula.
We don't list suburbs we don't genuinely service just to make the coverage look bigger. If you're in these areas, send through the cleaning details and we'll confirm whether we cover your location.
Questions About Cleaning With Urban and Shine
How much does cleaning cost?
It depends on the property, the type of clean and what needs to be done. We first work out the scope, then give you a fixed quote before the work begins. There are no hidden extras added afterwards.
Do you do regular home cleaning?
Yes. Residential cleaning is one of Urban and Shine's main services. For recurring work, we use the same team where possible so you aren't constantly explaining the same requirements to different cleaners.
Do you clean businesses?
Yes. Urban and Shine provides commercial cleaning for workplaces and businesses where ongoing cleanliness needs to be taken care of reliably.
Do you do end-of-lease cleaning?
Yes. If your lease is ending, tell us when the property needs to be ready so we can discuss the job and what needs cleaning.
What happens if something gets missed?
If something included in the agreed scope hasn't been cleaned properly, let us know. We'll come back and fix it free of charge.
Will the price change after you start?
The quote is fixed based on the agreed scope before work begins. No hidden extras. If the job changes, that would need to be discussed with you rather than simply appearing on the bill.
Are your cleaners police checked?
Yes. Urban and Shine uses vetted cleaners with police clearance checks.
Are you insured?
Yes. Urban and Shine is fully insured.
How soon can you come?
Availability depends on the booking schedule and the job. If you need the cleaning done urgently or by a specific date, tell us when you enquire and we'll confirm what's possible.
Do I need to be there during the clean?
That depends on the property, access and the job. We discuss access before the booking so the arrangement is clear ahead of time. Where possible, we like to get your feedback once the work is complete.
Ready to Get the Cleaning Off Your List?
Tell us what needs cleaning and when you need it done. We'll work through the requirements and give you a fixed quote before work starts.
No hidden extras. No wondering what's included. If agreed work isn't done properly, Urban and Shine comes back and fixes it free of charge.
Need it done by a certain date? Tell us upfront so we can confirm what's possible.
★★★★★
5-star Google rating
7 years cleaning experience | Fully insured